Shopping Cart
Free Delivery over 300 AED in UAE except Ruwais
Livraison gratuite sur 300 AED aux EAU sauf Ruwais
Бесплатная доставка свыше 300 AED в ОАЭ, кроме Ruwais
Entrega gratuita de más de 300 AED en EAU excepto Ruwais

REFUND POLICY

Warranty:

  • All our products feature a 15 days warranty against manufacturing defect or otherwise as stated in the warranty card.
  • The warranty serial number and/or warranty card must be presented in order to process

Returns:

  • An exchange can be claimed within 15 days from invoice date, claims becomes void beyond that period (in case of manufacturing defect).
  • In order to claim an exchange, the product must be returned un opened in it original packaging and intact.
  • All sold items cannot be exchanged unless defected from factory.
  • All sold items cannot be returned once sold.
  • Returns only apply for products delivered wrong and/or by mistake and must be returned un-open in its original packaging. (applies only on courier delivery).

Refund will be as per the payment mode (cash on delivery or credit card payment) and we will be notifying you by e-mail.

  • E-Liquid once sold cannot be exchanged.

International Orders:

All International Orders are Shipped with Express Courier where Electronic Cigarettes is not Ban, it is the responsibility of the client to make sure there is no Ban to the destination country, any order placed and paid online the buyer will lose the Third-party Electronic card commission both ways on the refund as well. We are not responsible for these losses.

Free Delivery

Over 300 AED in UAE except Ruwais

Easy 15 days returns

15 days from invoice date

Warranty

15 days warranty against manufacturing defect

100% Secure Checkout

MasterCard / Visa